Help center

Learn how to use Domo

Simple, step-by-step guides so you and your team get the most out of Domo.

Getting started

The essentials to begin: explore the dashboard, invite your team and add your first people.

7 guides

People and directory

Add, organize and find the people of your church. Stages, families and exporting.

6 guides

Discipleships

Create small groups and discipleships, and manage their members and leaders.

3 guides

Ministries

Organize the church's service teams, with their leaders and members.

3 guides

Events

Schedule meetings, services and activities, and keep your church's calendar.

3 guides

Service

Build each service's program: the liturgy, who leads each moment, and what gets taught.

4 guides

Attendance and follow-up

Take attendance at every meeting and let Domo tell you who to follow up with.

3 guides

Pastoral care

Care notes, follow-up on people and handling of sensitive information.

6 guides

Map

See where your community lives to organize care by area.

1 guide

Settings

Catalogs, roles and permissions, and settings to tailor Domo to your church.

5 guides

Your account and plan

Manage your profile, your church's plan and billing.

5 guides

Concepts and reference

Domo's glossary: what each term in the system means.

1 guide

Getting started

Create your church in Domo

Set up your church's space from scratch, in a few minutes.

How to sign in to your church

Welcome to Domo

A 5-minute tour of your new space to get to know the essentials.

Create your team's accounts

Give your leaders access and choose what each one can see and do.

Add your first people

Add someone to the directory in under a minute.

Domo on your phone

Carry your church's care in your pocket, wherever you are.

Domo with unstable internet

How Domo behaves when the connection is slow or drops.

People and directory

A person's record

Everything you know about someone, organized in one place.

Understand the pastoral stages

Know where each person is in their journey and who to walk alongside.

Children and teens

Add minors with the care and consent they deserve.

Families and relationships between people

Connect the members of a household and understand how they relate.

Export your directory and a person's data

Download a list as PDF, the month's birthday sheet, or all of a person's data.

Demographics: how your congregation is made up

Stages, ages, gender and marital status of your church, in charts, without exporting anything.

Discipleships

Create your first group or discipleship

Set up a small group or a discipleship and define when and where it meets.

Roles and members of a group

Who leads, who supports, and how to add people to a group.

Discipleship views and the leader's panel

See your groups however works best, work from the leader's panel and review the attendance history.

Ministries

Create a ministry and assign its leader

Set up a serving team with its leader, schedule and members.

Manage your ministry team

Change members, roles, status and size as the team grows.

Discipleship or ministry?

When to use each so you don't mix formation with service.

Events

Create an event

Schedule a worship service, a meeting or an activity on the calendar.

Recurring events: series

Create all your recurring services and meetings in one go.

Edit, cancel or export events

Manage an event you've already created and take your calendar anywhere.

Service

The Service module: turning it on and reading the program

Turns every service on the calendar into a program with its moments, its people and its content.

The liturgy for each service type

Define a service's template: which moments it has, in what order, and who should cover them.

Assign who serves in each moment

Spread the service's moments across your team, let them know, and share the program.

Each week's theme, passage and songs

Load each service's content and keep the history of what's taught and what's sung.

Attendance and follow-up

Take attendance at a meeting

Record who attended a service or meeting in under a minute.

How Domo tells you who to walk alongside

Understand the 'Need follow-up' section and how it stops nudging you.

Absences: who's been missing

A report of absences by person, so no one falls off your radar.

Pastoral care

Pastoral care, in order

Get to know the module's four sections and what each is for.

Write a care note

Leave a record of a visit, a counseling session or a conversation.

Confidentiality: who sees each note

Understand the Team and Restricted levels to protect sensitive information.

Tasks: the pastoral to-dos

Share out and keep track of what needs doing with each person.

Who cares for whom: assignments

Define which pastor is in charge of caring for each person.

The ⋯ menu: reports and team activity

Export attendance reports and check what your team did, without peeking at note content.

Map

See your community on the map

See where your people live to organize care by area.

Settings

Customize Domo for your church

Give it your name, your logo and your color, set the time zone and decide which modules are visible.

Catalogs: your types and tags

Define your church's event, group and note types, your tags, the stage names and the song repertoire.

Roles and permissions, your way

Create your own roles and decide what each one can see and do.

Give your whole congregation access

With one switch, every member can sign in to Domo and see the church contact directory.

The activity log

See who did what in your space, with date and detail.

Your account and plan

Your profile: name, email and password

Update your sign-in details and change your password.

Your plan and its limits

Understand the trial period, the limits and how to upgrade your plan.

Activate your plan

Subscribe and pay for your plan from Domo, without leaving the app.

Adjust the interface: theme and density

Make Domo comfortable for your eyes: light or dark, more space or more data.

Change the language

Use Domo in Spanish, English or Portuguese, and pick the language your church starts in.

Concepts and reference

Domo glossary

What every term you'll find in the app means.

Can't find what you're looking for?

Write to us and we'll be glad to help.

Contact support