Help center

Learn how to use Domo

Simple, step-by-step guides so you and your team get the most out of Domo.

Getting started

The essentials to begin: explore the dashboard, invite your team and add your first people.

5 guías

People and directory

Add, organize and find the people in your church. Stages, importing and exporting.

5 guías

Discipleships

Create small groups and discipleships, and manage their members and leaders.

3 guías

Ministries

Organize the church's service teams, with their leaders and members.

3 guías

Events

Schedule meetings, services and activities, and invite your community.

3 guías

Attendance and follow-up

Take attendance at every meeting and let Domo tell you who to follow up with.

2 guías

Pastoral care

Care notes, follow-up on people and handling of sensitive information.

5 guías

Map

See where your community lives to organize care by area.

1 guía

Settings

Catalogs, roles and permissions, and settings to tailor Domo to your church.

4 guías

Your account and plan

Manage your profile, your church's plan and billing.

3 guías

Concepts and reference

Domo's glossary and how notifications work.

2 guías

Getting started

How to sign in to your church

Welcome to Domo

A 5-minute tour of your new space to get to know the essentials.

Create your team's accounts

Give your leaders access and choose what each one can see and do.

Add your first people

Add someone to the directory in under a minute.

Domo on your phone

Carry your church's care in your pocket, wherever you are.

People and directory

A person's record

Everything you know about someone, organized in one place.

Understand the pastoral stages

Know where each person is in their journey and who to walk alongside.

Children and teens

Add minors with the care and consent they deserve.

Families and relationships between people

Connect the members of a household and understand how they relate.

Export your directory and a person's data

Download a list as PDF or all of a person's data.

Discipleships

Create your first group or discipleship

Set up a small group or a discipleship and define when and where it meets.

Roles and members of a group

Who leads, who supports, and how to add people to a group.

Discipleship views and the leader's panel

See your groups however works best, and work from the leader's panel.

Ministries

Create a ministry and assign its leader

Set up a serving team with its leader, schedule and members.

Manage your ministry team

Change members, roles, status and size as the team grows.

Discipleship or ministry?

When to use each so you don't mix formation with service.

Events

Create an event

Schedule a worship service, a meeting or an activity on the calendar.

Recurring events: series

Create all your recurring services and meetings in one go.

Edit, cancel or export events

Manage an event you've already created and take your calendar anywhere.

Attendance and follow-up

Take attendance at a meeting

Record who attended a service or meeting in under a minute.

How Domo tells you who to walk alongside

Understand the 'Need follow-up' section and how it stops nudging you.

Pastoral care

Pastoral care, in order

Get to know the module's four sections and what each is for.

Write a care note

Leave a record of a visit, a counseling session or a conversation.

Confidentiality: who sees each note

Understand the Team and Restricted levels to protect sensitive information.

Follow-ups: pastoral tasks

Share out and keep track of what needs doing with each person.

The care inbox

See at a glance who hasn't been contacted in a while.

Map

See your community on the map

See where your people live to organize care by area.

Settings

Customize Domo for your church

Change the name, the logo and adapt the menu modules.

Catalogs: your types and tags

Define your church's event, group and note types, and your tags.

Roles and permissions, your way

Create your own roles and decide what each one can see and do.

The activity log

See who did what in your space, with date and detail.

Your account and plan

Your profile: name, email and password

Update your sign-in details and change your password.

Your plan and its limits

Understand the trial period, the limits and how to upgrade your plan.

Adjust the interface: theme and density

Make Domo comfortable for your eyes: light or dark, more space or more data.

Concepts and reference

Domo glossary

What every term you'll find in the app means.

Notifications

The bell tells you what needs your attention.

Can't find what you're looking for?

Write to us and we'll be glad to help.

Contact support